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Community Service Officer-Charter Schools-1
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-89769297

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University of Chicago

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  Job posted:   Thu May 17, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
Community Service Officer-Charter Schools-1
## _Department_
81709 Avp Safety And Security
## _About the Unit_
The Department of Safety & Security (DSS) encompasses Emergency Management, Environmental Health & Safety, Professional Accountability, Campus Safety, Transportation & Parking Services, and the University of Chicago Police Department (UCPD). The department is a unit within the Office of Legal Affairs, reporting to the Vice President for Legal Affairs. The department is tasked with the development and implementation of comprehensive safety strategies that serve the university community, strengthen collaborations between the DSS and students, faculty, staff and neighbors, and are appropriately aligned with institutional values and priorities. The University of Chicago campus is part of Chicago's Hyde Park neighborhood, which contains a significant amount of off-campus university property. In addition to the students housed on campus and in the areas adjacent, more than a third of the University's staff resides in areas surrounding the campus, and more than 50% of the University's faculty resides in the Hyde Park area. By long tradition, the University works with the city of Chicago providing safety and security options in Hyde Park and the surrounding neighborhoods. The School Safety Officer, under the general supervision of the Director of Security, performs a variety of duties in providing a safe learning and work environment for students, staff, and visitors and protecting property. The School Safety Officer serves as a link between law enforcement and the school, school administration, teachers, parents, and students.
## _**Job Information**_
**Jo****b Summary:**
Under the direction of the Director of Charter School Security, The CSO assists students, faculty, staff, and visitors of an elementary and high school environment and maintains a safe and secure environment for the Charter School community. The University of Chicago Charter School campuses are located in neighborhoods adjoining but outside of the University's footprint. The University of Chicago Charter Schools are public charter schools serving primarily students and families who reside in these adjoining neighborhoods. Delivers non-sworn security services including conducting foot patrol and providing a presence on school grounds, participation in the investigation of incidents in coordination with School Administrators, maintaining accurate and up-to-date reports, assisting with crime prevention and community relations activities, providing traffic control and direction as necessary, assisting with pedestrian crossing, providing security and emergency response and being supportive of the mission of the Charter School by recommending security strategies and assisting with special duties and projects. The ability to positively interact with students, staff, parents, vendors and community members is required for incumbents to develop, maintain and successfully perform the duties associated with this customer service position.
**Jo****b Responsibilities:**
* Assists students, faculty, staff, and visitors whenever needed with the goal of working to maintain a safe and secure environment for the entire School Community.
* Conducts security patrols of the Charter School Campus and inspects hallways, stairways, and all other public areas for fire/safety hazards. Reports any unusual condition or malfunctioning equipment.
* In conjunction with the University Police Department, assists with investigations of all criminal and suspicious occurrences on school campuses and act/reports same, while also providing timely and appropriate information to the campus administration and cooperating with investigations.
* Assists in managing students on campus interactions.
* Responsible for the visitor management function of the Charter School including checking identification and logging visitor information and monitoring incoming personnel and visitors after hours.
* Acknowledges status as a Mandated Reporter under the Illinois Abused and Neglected Children's Act, and takes responsibilities for personally reporting as required.
* Works with guidance counselors and other student support staff to link students to those who can provide services to students involved in situations where referrals to service agencies are necessary.
* Receives training in Crisis Intervention and De-Escalation and utilizes these skills as appropriate. Enforces photo ID policy and parcel inspection policy along with all other University of Chicago policies.
* In the event of emergencies, requests emergency services assistance and obtains necessary information and notifies appropriate personnel giving nature and location of the incident. Evacuate persons from dangerous areas, secure buildings or areas, and assist in disaster situations, including securing the safety of students outside the building during an evacuation.
* Respond to non-hazardous, non-emergency and other calls for service in lieu of a police officer, such as lost property, building close procedures, and motorist assistance;.
* Write reports documenting incidents andcalls for service and prepare other written correspondence as required.
* Maintain various logs and records; gather information and prepare routine reports as assigned; enter input, and retrieve a variety of information using a computer.
* Provide a variety of administrative functions in support of the department and assist with projects as needed.
* Provide traffic control at traffic crashes, school arrival and dismissal periods, special events, and as necessary.
* Provide information and assistance to the general public; answer citizen inquiries and respond to complaints and requests for services.
* Observes activity and traffic in the assigned area to enforce university rules/regulations;.
* Alerts visitors of infractions; removes unwanted or disruptive individuals from university property; Assists in conducting fire and other security-related drills.
* Openly supports the mission and vision of the Department of Safety and Security - The University of Chicago Charter School.
* Provides safety escort services upon request; Provides information to students, faculty, staff, and visitors including directions, information about crime prevention, community services, programs, and practices.
* Establishes and maintains a close partnership with school administrators and other security personnel; Performs other duties as assigned.
Employees in these positions are designated as 'essential staff."'Essential staff members are required to report to work to ensure that University operations continue uninterrupted during emergencies, inclement weather, or conditions that require the University of Chicago to close or restrict operations. Essential staff may be required to report for an unscheduled shift and work more than his/her regularly scheduled hours.
* Commitment to serving the interest of the University community, the University of Chicago Charter School K-12 community, and the strategic goals of the Department of Safety & Security required.
* Ability to absorb and interpret information given while maintaining perspective on the goals of the department required.
* Ability to maintain professionalism, credibility and good customer service skills when dealing with all contacts, internal and external, required.
* Ability to remain calm and objective throughout stressful and unpleasant situations required.
* Willingness and ability to make timely, sound decisions and accept concomitant responsibility required.
* Ability to communicate effectively and consistently with others using tact when necessary required.
* Knowledge of importance/priority in determining what should be communicated to supervisors required.
* Ability to negotiate compromises between others required.
* Ability to evaluate thejob performance of employees through observation and review of work product required.
* Ability to effectively deal with a variety of unpleasant circumstances and unusual human conduct associated with and arising from emergency situations including, but not limited to, physical trauma, mental and/or physical stress, panic, etc. required.
* Ability to establish and maintain effective working relationships with public and enforcement officials, general public and members of the University community required.
* Ability to work with people of various ages and backgrounds and with diverse constituencies, including students, parents, faculty, and staff required.
* Ability and skill to build consensus and credibility across the campus required.
* Ability to resolve conflicts and manage sensitive emergency situations appropriately required. Demonstrated self-restraint in challenging and difficult situations required.
* Ability to work in inclement weather or weather extremes required. Ability to demonstrate that he/she is of good moral character required. Ability to demonstrate that he/she has a good driving record required.
* Ability to mentally and physically react effectively, quickly, calmly, and rationally during times of conflicts and emergencies required.
* Ability to use adesktop computer, pager, two-way radio, fingerprint equipment, camera, copy machine, and telephone required.
* Ability to initiate, implement and follow through on projects, programs or assignments with completed staff work required.
* Ability to think critically.
## _Additional Requirements_
* High school diploma/GED required
* Associate Degree from an accredited college preferred.
* One year of successful experience performing in a position which requires a high level of service-oriented public contact.
* Prior security and law enforcement experience working in a K-12 academic environment strongly preferred.
**_Working Conditions_**
* Exposure to human blood, human blood components, and/or products made from human blood
* High-stress environment
* Walking, standing and sitting for prolonged periods of time.
* Frequent stooping, bending kneeling, crouching, reaching, lifting and twisting
* Operate vehicles and bicycles
* Operate office equipment requiring repetitive hand movement and fine coordination.
* Outdoor weather exposure
* Requires use of personal protective equipment
**_M__ental Demand Requirements_**
* Ability to be aware of safety hazards and take appropriate precautions
* Ability to communicate in writing
* Ability to communicate orally
* Ability to comprehend technical documents
* Ability to condense complicated issues into simple summaries that can be understood by a variety of constituents
* Ability to create and deliver presentations
* Ability to develop and manage interpersonal relationships
* Ability to exercise absolute discretion regarding confidential matters
* Ability to follow written and verbal instructions
* Ability to give directions
* Ability to handle sensitive matters with tact and discretion
* Ability to handle stressful situations
* Ability to learn and develop skills
* Ability to maintain a high level of alertness
* Ability to pay attention to detail
* Ability to perform multiple tasks simultaneously
* Ability to prioritize work and meet deadlines
* Ability to react effectively, quickly, calmly, and rationally during conflicts and emergencies
* Ability to read
* Ability to train or teach others
* Ability to work effectively and collegially with little supervision or a member of a team
* Ability to work with frequent interruptions
* Ability to work with people from diverse cultures and backgrounds
* Active listening skills
* Decision-making skills
* Interpersonal Skills
* Math skills
* Organizational skills
* Planning skills
* Problem-solving skills
* Quantitative and analytical skills
* Reasoning skills
* Time management skills
**_P__h__y__sical Effort Requirements_**
* Ability to bend, climb, crouch, or stoop
* Ability to sit for 4 hours or more
* Ability to walk for 4 hours or more
* Ability to use computers extensively for 4 hours or more
* Ability to operate a vehicle safely
* Ability to operate equipment necessary to perform job Ability to perform strenuous physical exertion at times Ability to run
* Ability to stand for 4 hours or more
* Ability to travel to various off-campus locations Ability to travel to various on-campus locations Ability to Use Standard Work Station Equipment Ability to Use Standard Office Equipment
* Ability to communicate verbally
***Required Documents***
* Resume
* Cover Letter
**NOTE:** When applying, all required documents **MUST** be uploaded under the **Resume/CV** section of the application
## _Benefit Eligibility_
## _Pay Frequency_
## _**Pay Range**_
Depends on Qualification
## _Scheduled Weekly Hours_
## _Union_
## _Job is Exempt?_
## _Drug Test Required?_
## _Does this position require incumbent to operate a vehicle on the job?_
## _Health Screen Required?_
## _Posting Date_
## _Remove from Posting On or Before_
## _Posting Statement:_
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
* Posted Yesterday
* Full time
* JR01476

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